Updated Date: 1 September 2025
Continuum Systems (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website (continuumsystems.co.za).
1. Information We Collect
We may collect the following types of personal data:
- Information you provide directly
- When you complete forms on our site (via Gravity Forms), such as contact or enquiry forms.
- This may include your name, email address, phone number, and any other details you provide.
- Automatically collected information
- Usage data such as IP address, browser type, device information, pages visited, and time spent on the site.
- This information is collected through cookies, Google Analytics, and Rank Math SEO tools.
- Spam and security protection
- Form submissions are checked by Akismet Anti-Spam to detect and prevent spam.
2. How We Use Your Information
We use your information to:
- Respond to your enquiries and provide customer support.
- Improve website functionality, performance, and user experience.
- Monitor and protect against spam, fraud, or unauthorised access.
- Analyse visitor behaviour using Google Analytics.
- Optimise search visibility using Rank Math SEO.
- Fulfil legal and regulatory obligations.
3. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and track performance.
- Necessary cookies ensure core functionality.
- Analytics cookies (Google Analytics, Rank Math SEO) track traffic and usage patterns.
- Spam protection cookies (Akismet) may be set when submitting forms.
You can control or disable cookies through your browser settings.
4. Sharing of Information
We do not sell your personal information. However, we may share data with:
- Service providers and third-party plugins used on our website:
- Akismet (Automattic, Inc.) for spam filtering.
- Google Analytics & Google Search Console (Google LLC) for analytics.
- Rank Math SEO (Rank Math LLC) for search optimisation.
- Legal authorities, if required by law.
5. Data Retention
We retain personal data only for as long as necessary:
- Contact form entries: retained for business and customer service purposes.
- Analytics data: retained according to Google Analytics’ policies.
- Spam protection logs: retained as per Akismet’s data retention policies.
6. Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request correction or deletion of your personal data.
- Withdraw consent for data processing (where applicable).
- Object to the use of your information for direct marketing.
To exercise these rights, please contact us at info@continuum.za.com
7. Security
We implement appropriate security measures (SSL encryption, firewalls, access restrictions) to protect your data. However, no method of online transmission or storage is completely secure.
8. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy practices and encourage you to read their privacy policies.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated “Effective Date.”
10. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us:
Continuum Systems
Email: info@continuum.za.com
Website: https://continuumsystems.co.za